My Pop-up Store

Support & Help Center

🔒 Data & Privacy

How is my data stored?: All your events, products, and sales are stored locally on your device only. Nothing is sent to any server — your sales data never leaves your phone.
How do I back up my data?: Go to Settings → Export Backup (JSON) to save a file containing all your events and sales. You can share it to Files, iCloud, or email for safekeeping.
How do I restore from a backup?: Go to Settings → Import Backup (JSON) and select your exported file. All your events, products, and sales will be restored. This overwrites your current data.
I lost my data after reinstalling. Can I recover it?: Data is stored on-device only and cannot be recovered after uninstalling. Export a backup from Settings regularly, especially before switching phones or reinstalling.

🔑 Security

What is PIN lock?: You can set a 4-digit PIN in Settings → Security to require a PIN each time the app comes back from background. To change or remove it, visit the same screen.
How do I reset the app?: Go to Settings → Wipe All Data to permanently delete all events and sales records. This cannot be undone — export a backup first if needed.

🛍️ Events & Sales

How do I add an event?: Tap the + button on the My Stores tab. Enter the event name, date, location, and optional booth fee. You can edit any of these later from the Info tab inside the event.
How do I log a sale quickly?: Open an event and go to the Sales tab. If you've added products, tap a product's quick-add button at the top — the sale is recorded instantly using that product's default price, quantity, and payment type. For a custom sale, tap + in the top right.
How do I set quick-add defaults for a product?: Open the event's Products tab, tap a product to edit it, and scroll to the Quick-Sale Defaults section. Set the default quantity and payment type used when you tap that product's quick-add button.
How do tips and discounts work?: When logging or editing a sale, use the Tip / Adjustment field. Enter a positive number for a tip (e.g. 2) or a negative number for a discount (e.g. -5). The adjustment is included in the sale's total revenue.
How do I delete a sale or product?: Swipe left on any row to reveal the delete button. Or tap a sale or product to open it for editing — a Delete button appears at the bottom of the edit sheet.
What does the All Sales tab show?: All Sales shows every transaction across all your events in one flat list, sorted newest first. If you have more than one event, use the filter chips at the top to scope the view to a single event.

📊 KPI & Goals

What does the KPI tab show?: The KPI tab shows revenue, gross profit (revenue minus product costs), net profit (after booth fee), margin, average order value, top seller, and a per-product revenue breakdown for each event. When you have multiple events a combined summary appears at the top.
How do I set a revenue goal?: Open an event and go to the Info tab. Enter a value in the Revenue Goal field. A progress bar will appear on the store list, the Sales tab, and the KPI tab showing how close you are to your target.
What is Gross Profit vs Net Profit?: Gross Profit is revenue minus the cost of goods sold (COGS) set on each product. Net Profit is gross profit minus the event's booth fee. Enter product costs and a booth fee in the Info tab to get accurate profit numbers.

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Questions or feedback? We'd love to hear from you.